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Custom-Built on LiveKit

Your team works 9 to 6. Your leads arrive around the clock.

A custom-built voice AI that qualifies every inbound call, answers buyer questions from your live inventory, and hands off to your agent with the full conversation ready. Built on LiveKit – not a third-party reseller.
Book a free strategy call
Book a free strategy call

What changes when the system is fully operational

<500ms

Response latency

91%

Accuracy, Indian accents

87%

Accuracy, Arabic/English

4

Languages: Hi/En/Ar/Ru

24/7

Coverage. Always on.
The Real Problem

Three calls happening right now that no one is answering

Each one is fixable. Together they explain why your portal spend isn’t converting the way it should.
01

The call that went to voicemail

A buyer calls your brokerage line after finding a listing at 10:42 PM on Saturday. Your agents are off. It rings out. The buyer calls the next brokerage on their list – the one that answered, asked the right questions, and booked a viewing before Sunday morning. Your voicemail has a 12% callback rate. The brokerage that answered has a 94% contact rate on inbound calls.

The consequence

In real estate, the inbound call is the highest-intent signal a buyer sends. They are not filling a form – they are picking up the phone. The decision to call represents weeks of research compressed into a single moment. That moment has a 15-minute window. After 15 minutes of no answer, most buyers move on. They do not call back. They find someone who was there.
Inbound calls have the highest buying intent of any lead type
02

The question your agent couldn't answer

A buyer asks a specific question during a qualification call. The agent doesn’t know the exact maintenance charge. They say “I’ll find out and call you back.” By the time they call back two hours later, the buyer has spoken to another agent who had the information immediately – because that agent’s system pulled it from a live database in real time and answered it during the conversation, not after.

The consequence

Buyers interpret unanswered questions as lack of expertise – even when the question is fair and the agent is completely competent. The agent who answers from live data looks more prepared than the agent who has to call back. This is not about knowledge. It is about access to information during the conversation. A system that answers from your live inventory changes that dynamic entirely.
Incomplete answers trigger buyer doubt before a viewing is booked
03

The feedback that was never captured

A buyer visits a property, has a 40-minute conversation with your agent, raises three specific objections, and leaves with a vague “I’ll think about it.” The agent makes a mental note. By the next day, they remember the biggest objection but not the other two. The reactivation call three weeks later opens with no context on why the buyer hesitated. The objections are raised again. The agent handles them the same way as before.

The consequence

Post-visit feedback is the most valuable data in the qualification pipeline. What specific thing stopped a buyer from offering? What would change their mind? What alternate property would address their concerns? Without a post-visit voice capture or structured follow-up, this information disappears within 24 hours. Reactivation becomes guesswork instead of a continuation of the original conversation.
Post-visit objection data shapes every reactivation message
The differentiator

This is not a chatbot. It is not a VAPI reseller. It is a custom-built voice system.

Generic Voice AI Platforms

Third-party platform dependency

Your data and flows are stored on their servers. Pricing changes affect your system. Feature limitations are theirs, not yours.

Generic knowledge base

Answers from general knowledge, not your live inventory. Wrong prices and outdated availability are common.

One-direction qualification only

Asks questions but cannot answer buyer questions back. Buyers with real questions escalate immediately, defeating the purpose.

No CRM integration

Conversation data stays in the platform. Nothing writes back to your CRM. Agents receive a transcript but no structured qualification data.

SuperteamAI Voice Agent (LiveKit)

Custom-built on LiveKit infrastructure

Your system, your server, your data. No third-party platform in the loop. No pricing changes from a vendor. No feature limitations you didn't choose.

Answers from your live inventory database

Phase 1 inventory database powers every answer. Current prices, availability, possession dates. Factually accurate every time.

Two-way conversation

Asks qualification questions and answers buyer questions back. A buyer who asks "does it have a school nearby?" gets an answer. The conversation continues.

Full CRM write-back on every call

Qualification data, agent follow-ups, full transcript, and buyer intent score written directly to your CRM on every completed call.

How it works

Every call. Every language. Every outcome captured.

The voice agent handles the call from first ring to agent handoff. Nothing is missed. Nothing requires manual input from your team.

Call answers in under 2 rings

Available 24 hours, 7 days. Language detected in the first 3 seconds. Hindi, English, Arabic, or Russian – matched automatically.

Two-way qualification begins

AI asks budget, timeline, property type, and location. Buyer asks about inventory. AI answers from live database – prices, availability, possession dates, payment plans..

Escalation triggers activate when needed

Price negotiation, complex objections, viewing booking request, or explicit human request. AI transitions gracefully and transfers the call with context already attached.

Agent receives full briefing before pickup

WhatsApp message arrives before the transfer completes: buyer name, qualification summary, key questions asked, suggested talking points. No cold handoff.

CRM updated automatically on every call

Qualification data, lead status, follow-up tasks, and full transcript written to CRM. Agent receives structured record immediately after the call ends.

Post-visit feedback collected on check-out

30 minutes after GPS check-out, voice agent calls the buyer for feedback. Objections captured. Alternate property suggestions generated from responses.
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The Solution

One infrastructure. Any voice flow.

Every failed brokerage chatbot was built by skipping the foundation. We never skip it.

Inbound lead qualification — 24/7, in any language.

Every inbound call answered within 2 rings. Budget, timeline, and property type captured. Questions answered from live inventory. Viewing booked. CRM updated.

Post-visit feedback — structured, captured within 30 minutes.

30 minutes after GPS check-out, the agent calls the buyer for feedback. Objections captured in structured format. Alternate property recommendations generated from responses.

Dormant lead reactivation calls — triggered by matching inventory.

When a matching property surfaces, the system can place an outbound call to a dormant lead – not just a WhatsApp message. Agent approves before the call is placed.

Payment milestone reminders — automated, personalised.

For developers and builders: payment milestone reminder calls with project update details. Handoff to accounts team if buyer has a query. Every interaction logged to CRM.
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Technical specifications

Built for accuracy, latency, and full data ownership.

Infrastructure
LiveKit (custom build)
Not a reseller. Your flows, your server, your data. No third-party platform costs.
Latency
<500ms response
Real-time response. No noticeable pause in conversation flow.
Transcription
Whisper (self-hosted)
91% accuracy on Indian accents. 87% Arabic/English. IVR consent built in. TDRA/IVR compliant.
Languages
Hindi · English · Arabic · Russian
Auto-detected. Hinglish handled natively. Assamese/Bengali disambiguation available for NE India.

Frequently Asked Questions

We don’t use VAPI or Bland.ai. The voice infrastructure is custom-developed on LiveKit’s real-time media platform. This means the system runs on your own server, your conversation data never passes through a third-party platform, your flows are fully custom to your inventory and use cases, and you are not subject to another company’s pricing changes or feature roadmap. Every aspect of the conversation flow is built and owned by you.

Yes. Indian real estate conversations frequently mix Hindi and English mid-sentence. The system handles this natively – detecting the primary language and following the buyer’s preferred mix without prompting them to choose. For Northeast India markets including Assamese and Bengali, disambiguation logic is available as an add-on.

Clear escalation triggers are configured for every deployment: if the buyer asks something not in the inventory database, requests price negotiation, has an unresolved query after 3 exchanges, or explicitly asks for a human. When triggered, the call transfers to the assigned agent with the full transcript and qualification summary already sent to their WhatsApp. The transition is seamless and contextual.

Yes. Every call recording configuration includes the IVR announcement appropriate for the jurisdiction – Indian regulations, TDRA for UAE, or state-specific requirements for the US. Consent is logged per call. The configuration is reviewed and tested before go-live for your specific market.

Every call answered. Every lead qualified. Every agent briefed.

Book a free 30-minute call to discuss your specific call flows and see whether the system is the right fit for your brokerage.
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